Recently, there has been a growing concern among our valued customers regarding the decline in quality and lower pricing of NCC products in the UK. We understand your frustration and take this matter very seriously. In response to your feedback, we have conducted a thorough investigation to identify the root cause of these issues. Our findings have revealed a disturbing truth – the presence of counterfeit NCC products in the UK market.
After conducted a thorough investigation, we have discovered that the problem lies with the emergence of counterfeit NCC products in the UK market. These counterfeit products are being sold at lower prices, leading to confusion among our valued customers. We understand the frustration and disappointment this may have caused, and we sincerely apologize for any inconvenience.
To help you identify whether the NCC screen you have purchased is genuine or counterfeit, we would like to inform you about a crucial detail. If the screen you purchased has the Tsm stamp, it indicates that it is a counterfeit product, not an authentic one. We want to emphasize that we do not provide warranty service for these counterfeit products.
We understand the importance of maintaining the trust and satisfaction of our customers. Therefore, we have already taken immediate action to combat the issue of counterfeit NCC products. We have implemented stringent anti-counterfeiting measures to ensure that our customers can confidently purchase genuine NCC products without any concerns.
We kindly request your cooperation in remaining vigilant and avoiding the purchase of counterfeit NCC products. We encourage you to only purchase NCC products from authorized retailers or directly contact our sales managers from the NCC Official Website. By doing so, you can be assured of the authenticity and quality of the products you receive.
If you suspect that you have purchased a counterfeit NCC product or have any further questions or concerns, please do not hesitate to reach out to our sales managers. We are here to assist you and provide the necessary guidance.
Sincerely,
NCC Support Team